How we work
A process that fits your project — not a template that pretends to.
Five universal stages that every engagement moves through, with variants for migrations, custom development, and business-solutions work.
The five stages
Discovery
1–3 weeksWe ask hard questions about scope, risk, and outcomes before we write a quote.
Bring functional leads, honest answers about what is working and what is not, and access to stakeholders.
Scoped engagement proposal, assumptions log, quote that separates known from unknown.
Design & Architecture
1–4 weeksWe turn scope into an architecture. Data model, integration topology, UX where needed, tech choices with rationale.
Review and push back. Architecture that survives goes through this gate with questions raised, not waved through.
Architecture document, UX designs, integration map, risk list, cutover plan outline.
Build / Migrate
Varies by scopeSprints with working software every one. For migrations: test migration on a replica, iterate to clean, UAT with your team.
Show up for reviews. UAT happens with real people using the real system, not a QA team reading a script.
Working software each sprint. For migrations: a clean test migration and a passed UAT.
Launch
Planned cutover windowScheduled cutover window, time-boxed checklist, final delta migration, validation, go/no-go.
Leadership present for the go/no-go call. Comms ready for your users.
Production system live, rollback rehearsed and not needed, hypercare open.
Support & Optimize
Ongoing if retainedTwo weeks hypercare by default. After that, a support plan if you want ongoing partnership.
Tell us what is working and what is not. Real usage always surfaces things UAT did not.
Hypercare wrap-up, support plan in place or a clean handover to your team.
Variant workflows
Where the five stages adapt per project type
Odoo migration variant
Inside Build/Migrate, the phases become: Test migration → Iterate → UAT → Production cutover. Rollback rehearsal is a requirement, not an option.
Custom development variant
Inside Build/Migrate, the phases are 1–2 week sprints with code review, staging deploys, and integration testing against real third-party sandboxes.
Business solutions variant
Design and Architecture expand into stakeholder workshops. Build/Migrate becomes phased rollout with measurement at each phase.
Data safety & confidentiality
What we do by default, not on request
Test migrations
Every data-moving engagement runs against a replica first. We do not learn what breaks in production.
Rehearsed rollbacks
Every production cutover has a rollback path documented, tested, and sized to fit the cutover window.
Backups
We take snapshots before, during, and after cutover. We keep them long enough to matter.
Encryption in transit and at rest
TLS 1.2+ across every channel. Data at rest encrypted on every environment we operate.
NDAs by default
Every engagement is covered by a mutual NDA.
Regional compliance
GDPR for EU clients, KVKK for Turkey, and MENA regional norms as they apply.
Communication
How we stay in sync
Weekly syncs with your project lead. A dedicated PM on every non-trivial engagement. Slack or Teams channel when your organization prefers it. Shared project board in Linear, Jira, or Asana — whichever your team already uses. Nothing we do is opaque to you.
See our process on your project
Quote, consultation, or a call — tell us what you need.